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How to Cancel Amazon Music (2025): Web, iPhone, Android, Alexa & More

Last updated: October 23, 2025

cancel explaination

If you’re searching how to cancel Amazon Music, you’re likely trying to turn off auto-renew for Amazon Music Unlimited, stop a free trial, or avoid duplicate charges (Prime + Unlimited). Below is a clear, up-to-date guide for every scenario—web, iPhone/iPad (Apple billing), Android (Google Play), Alexa sign-ups, Family/Student plans, and carrier billing—plus what happens to your downloads after you cancel.

Quick answer (most people)

If you subscribed directly through Amazon:

  1. Sign in on the web → open your Amazon Music Settings page

  1. In Subscription Renewal (under “Amazon Music Unlimited”), click Cancel and confirm.After canceling, you’ll keep access until the current billing period ends. Then your Unlimited tracks are grayed out. Amazon+2Amazon+2

Cancel on the web (Amazon billed)

This is the most reliable method and works for desktop or mobile browsers.

  1. Go to amazon.com and sign in with the account that’s subscribed.

  2. Open Amazon Music Settings → look for Amazon Music Unlimited.

  3. In Subscription Renewal, choose Cancel and follow the prompts.You’ll retain access until the end of your current cycle; afterward Unlimited songs/podcasts in your Library will be grayed out. Amazon+2Amazon+2

Tip: If you don’t see a Cancel button, you’re probably billed by Apple, Google Play, or a mobile carrier—use the sections below.

Cancel on iPhone/iPad (Apple / iTunes billing)

If you started Amazon Music from the iOS app and pay through Apple, you must cancel in Settings → Apple ID → Subscriptions:

iOS steps:Settings → Your Name → Subscriptions → Amazon Music → Cancel Subscription. If there’s no Cancel button and you see an expiration message, it’s already canceled. Apple Support

Cancel on Android (Google Play billing)

If you pay via Google Play, cancel it in the Play Store:

Google Play → Profile icon → Payments & subscriptions → Subscriptions → Amazon Music → Cancel. Follow the on-screen steps. Google Help

“I signed up by voice on an Echo (Alexa)”

Voice sign-ups still create a standard Amazon-billed subscription. Manage it the same way as the web method above (Amazon Music Settings → Subscription Renewal → Cancel). Amazon Forum

Family, Student, Single-Device & Annual plans

  • Family plan: Only the primary account holder can cancel from Music Settings. Family members can’t cancel for the owner. (Use the web steps.) Amazon

  • Student plan: Cancel from Music Settings (or Apple/Google if that’s where you pay). Access ends when the current period finishes. Amazon

  • Single-device plan / Annual billing: Same cancellation flow; access remains until the end of the paid term. Partial refunds aren’t typical. Amazon

Carrier or bundle billing (e.g., Verizon +play)

If you activated Amazon Music through your mobile carrier or a bundle store (such as Verizon +play), you usually must cancel with the carrier (not Amazon). For Verizon +play: My Verizon → Account → +play → Manage → Cancel subscription. Verizon

Prime Music vs. Amazon Music Unlimited (avoid double-paying)

  • Amazon Music Prime is included with a Prime membership (no separate Music charge).

  • Amazon Music Unlimited is a paid upgrade with more features (HD/Ultra HD, spatial audio, etc.).If you only want the included Prime option, cancel Unlimited but keep Prime active. If you want no music benefits at all, you’d need to cancel Prime itself. Amazon

What happens after you cancel?

  • You keep Unlimited benefits until the end of the current billing period.

  • After that, your Unlimited songs/podcasts appear grayed out and are no longer playable offline.

  • Any MP3 purchases you bought outright remain in your library. Amazon+1

Can I cancel from inside the Amazon Music app?

If you are Amazon-billed, the app typically links you to the Music Settings web page to finish. If you’re Apple/Google-billed, you must cancel in Apple Subscriptions or Google Play Subscriptions as shown above. Amazon+2Apple Support+2

Don’t get phished while canceling

Ignore emails or texts claiming “Your Amazon subscription is increasing—click to cancel.” Go to your account directly instead (or check Amazon’s Message Center). Phishing emails frequently impersonate Amazon cancellation notices. Lifewire

Troubleshooting (no “Cancel” button?)

  1. Different billing source — If you subscribed via Apple or Google, cancel there. Apple Support+1

  2. Wrong Amazon account — You might be signed into a different profile than the one that subscribed.

  3. Carrier-billed — Cancel with your carrier portal (e.g., Verizon +play). Verizon

  4. Already canceled — If you see an expiration date or Renewal: Off, you’re all set. Apple Support

FAQs

Is canceling the same as turning off auto-renew?Yes—Amazon labels it Cancel in Subscription Renewal. Access continues until the period ends. Amazon

Will I lose my downloads and playlists?Downloads from Unlimited/Prime stop playing after cancellation (they’re DRM-tied to an active subscription), though your purchased MP3s stay. Playlists remain listed but tracks from Unlimited won’t play. Amazon

Can I cancel by telling Alexa?Alexa may direct you to manage your subscription, but you complete the cancellation via Amazon Music Settings (web). Amazon Forum

Step-by-step links (official)

  • Amazon: Cancel Music Unlimited (web instructions) – Help Center. Amazon

  • Amazon: Cancel Standard/Prime Music – Help Center. Amazon

  • Apple: Cancel a subscription on iPhone/iPad/Mac – Official Apple Support. Apple Support

  • Google: Cancel, pause, or change a Play subscription – Official Google Support. Google Help

Related: Lower your Amazon spend (optional)

If you shop on Amazon, a small tip: use a price-drop checker to catch refunds/credits when past orders get cheaper. It’s not a subscription and can pay for itself quickly—handy once you’ve turned off Music. (General advice; use any tool you trust.)

 
 
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