Does Amazon Do Price Adjustments? (2025, US)
- Jenny
- Oct 28
- 3 min read
Last updated: October 28, 2025
Are you always wondering why some people can get price adjustment from customer service but you can't? Actually, you are more likely to get money back if you follow our tips below.
TL;DR
Amazon does not offer price matching or post-purchase price adjustments. Two practical ways still work when a price drops after you buy:
Return & re-buy within the return window.
Politely ask Customer Service for a one-time courtesy (complementary) credit—this is discretionary and not guaranteed. If you prefer to automate the second path, Task Monkey can handle the outreach for you.
Amazon price adjustment policy in one minute
Pre-order Price Guarantee: if the price drops before release, you pay the lowest price offered between order and release (eligible pre-orders only).
Subscribe & Save: prices can change; Amazon emails a reminder and won’t exceed that reminder price for the shipment (not a post-purchase adjustment).
“Tell us about a lower price” is a feedback channel—not a refund mechanism.
What actually works right now
1) Return & Re-buy
Most items are returnable for about 30 days (holiday windows may be extended).
Steps:
Go to Your Orders → the item → Return or replace items.
Choose a return method; once refunded/processed, place a new order at the lower price.
If you’re tight on time, you can re-order first and complete the return as instructed for your item.
Pros: Guaranteed to capture the lower price if return-eligible.
Cons: Time/effort, potential return fees for specific categories, sustainability concerns.
2) Ask for a one-time courtesy credit (not guaranteed)
Support agents sometimes grant a small courtesy credit when you’re still within the return window and the price drop is reasonable.
Message template (copy/paste):
Hi Amazon Support, I bought [item name] on [order date] for $X.
I noticed the current price is $Y. I’m still within the return window and would like to keep the order as-is.
If possible, could you offer a one-time courtesy credit? Thank you!
Pros: Keeps your original order; no repacking or shipping back.
Cons: Discretionary; outcomes vary by agent, item type, discount size, timing.
When a courtesy credit is more likely (observations)
Sold by Amazon.com (not marketplace) tends to be simpler.
You’re within the return window and clearly prepared to return if needed.
Reasonable price drop (e.g., small-to-moderate difference).
High-volume sales periods (Prime Day, Black Friday/Cyber Monday) sometimes see more flexibility—but not guaranteed.
Polite, concise, factual communication.
Nuances that affect your decision
Who’s the seller? Marketplace sellers have their own policies; Amazon can’t force third-party refunds.
Promo types: Lightning Deals, coupons, and limited-time promos are usually not treated as price-match events.
Pre-orders vs. regular orders: Only pre-orders carry the formal lowest-price-before-release guarantee.
Return costs & convenience: Check if your item is eligible for label-free drop-off, and whether any fees apply.
Holiday note (seasonal)
Between early November and December 31, Amazon typically extends the return window into January. Exact dates vary each year. If you bought during the holiday period, compare the effort of returning vs. asking for a courtesy credit before you act.
Quick checklist (copy this block near the top if you want)
Is your item return-eligible right now?
Is the new price drop meaningful?
Are you willing to repack and return if needed?
Would a small courtesy credit solve it without a return?
Want to automate the ask? Use Task Monkey to check recent orders and request a one-time credit on your behalf.
FAQs
Does Amazon do price adjustments after purchase?
No. Amazon does not offer post-purchase price adjustments or competitor price matching.
What is a “courtesy credit”?
A goodwill credit that support may grant at its discretion. It’s not guaranteed and not an official price-adjustment policy.
Can I just return and re-order at the lower price?
Yes—if your item is eligible and you’re within the return window. Always review the return policy for your specific item.
What about Subscribe & Save?
Amazon won’t exceed the reminder email’s price for that shipment, but Subscribe & Save is not a post-purchase price-adjustment program.
Will this work for items sold by third-party sellers?
Outcomes vary. Courtesy credits are less common for marketplace orders; return-and-rebuy may be the straightforward option if eligible.
Does Prime Day or Black Friday change anything?
Policies don’t change, but agents may be busier and outcomes can vary. If you’re still within the return window, evaluate return-and-rebuy vs. asking for a courtesy credit.
Disclosure & notes
This guide is independent and not affiliated with Amazon. Courtesy credits are discretionary and not guaranteed. Policies and return windows can change—always review the latest details on Amazon’s help pages.
