Does Amazon Price Match Lowe’s?
- Jenny
- Nov 7
- 8 min read
Last updated: November 7, 2025
TL;DR
Amazon does not do competitor price matching. Its official help page states, “We don’t offer price matching.”
Lowe’s will match many online retailers on identical, in‑stock items and explicitly notes it will match items sold by Amazon (but not marketplace sellers). Lowe’s writes that it excludes “third‑party marketplace sellers.”
If Lowe’s beats Amazon’s price, Amazon likely won’t match. Your playbook is: (1) ask for a one‑time courtesy credit via chat; (2) if you already bought from Amazon and its own price drops, use the return window to “return & rebuy”; (3) or simply buy at Lowe’s using their price promise.
Pre‑orders are different: Amazon’s Pre‑order Price Guarantee says you’ll pay the lowest price before release.
Want it automated? Our earlier guides show how Task Monkey checks recent orders and politely requests credits on your behalf.
Looking for the full 2025 policy and scripts? See our Amazon Price Match Guide — 2025 Policy & How It Really Works
What the question really means (“lowes amazon price match”)
When people search for “lowes amazon price match,” they’re usually asking two things at once: (1) Will Amazon price match Lowe’s? and (2) Will Lowe’s price match Amazon? The short, practical answers in 2025:
Will Amazon price match Lowe’s? No—Amazon says, “we don’t offer price matching,” and points shoppers to general pricing policies rather than case‑by‑case matches.
Will Lowe’s price match Amazon? Usually yes—provided the Amazon listing is sold by Amazon, is an identical, in‑stock item, and the final price includes shipping. Lowe’s excludes marketplace sellers and membership‑only pricing.
Below, we break down the official policies, show real‑world workflows that work, and link out to the rest of the cluster (policy, how‑to scripts, “after purchase,” holidays, and more) so you can act fast.
Amazon’s policy in 2025: no price matching (but a few useful levers)
Amazon’s U.S. help page is unambiguous: “We don’t offer price matching.” That’s the governing rule. A few details matter in practice:
Pre‑order Price Guarantee: For eligible pre‑release items, Amazon says “you’ll pay the lowest price” offered between order and release.
Report a lower price: Some product pages include a “Would you like to tell us about a lower price?” link. This is feedback, not a refund pipeline.
Returns are your backstop: “Most items can be returned” within roughly 30 days. If Amazon’s own price drops during your window, many shoppers simply reorder at the lower price and return the higher‑priced unit unopened.
Dynamic pricing: Amazon reminds you that “adding items to your cart doesn’t lock in the price.” Prices fluctuate—especially around Prime Day and holidays.
None of the above is a Lowe’s competitor match. But together, they explain why you’ll rarely get a formal “Amazon price match Lowe’s” outcome—and what you can do instead.
Lowe’s policy in 2025: “Lowest Price Guarantee” (including items sold by Amazon)
Lowe’s publicly commits to matching qualifying online and local retailers on identical, in‑stock items. The page states that Lowe’s includes shipping in the comparison and will validate via ad, website, printout, or photo. Crucially, Lowe’s explicitly lists exclusions like “third‑party marketplace sellers” and “membership‑based retail wholesalers.” The same page clarifies the Amazon angle with this example: “we price‑match items sold by Amazon.com but not by a third‑party seller on Amazon.com.”
In plain English: If you find an identical SKU on Amazon that is sold by Amazon (not a marketplace seller), in stock, and deliverable to your address, Lowe’s policy allows a match—subject to standard exclusions (promos, doorbusters, clearance, limited‑quantity, etc.). Call 1‑877‑465‑6937 or use chat for online validation, or show proof at the service desk in store before you pay.
Four real‑world scenarios (and the smartest move in each)
1) Lowe’s is cheaper than Amazon today (you haven’t purchased yet)
This is the classic “lowes amazon price match” moment. Because Amazon won’t formally match Lowe’s, you have three options:
Buy at Lowe’s and invoke the match right now (fastest). Confirm the Amazon listing is “Ships from and sold by Amazon,” verify it’s the same model/pack/UPC, and ask Lowe’s to match immediately (shipping included).
Ask Amazon for a courtesy credit (hit‑or‑miss). In our How‑To, we share scripts that politely cite a competitor price and request a goodwill credit “to save a return.” There’s no policy entitlement, but case‑by‑case exceptions happen.
Wait and track Amazon’s price. If it drops to match Lowe’s, you can buy from Amazon for one‑day shipping or bundle with other items. Tools like Task Monkey can watch recent orders automatically.
2) You already bought from Amazon, and its own price dropped later
Amazon still won’t match a Lowe’s price—but if Amazon’s own price fell, you can leverage returns. The pragmatic pattern many shoppers use is, “reorder at the lower price, then return the original unopened unit” within policy. Amazon’s return page says “Most items can be returned” within about 30 days; always check your item’s specific window.
3) Pre‑orders and upcoming launches
Different rules apply before release. Per Amazon’s Pre‑order Price Guarantee, “you’ll pay the lowest price” that Amazon lists between order date and release. This is not a competitor match, but it does protect you from Amazon’s own pre‑release price swings.
4) Holiday hype (Prime Day, Black Friday/Cyber Monday)
Neither retailer promises to match another store’s doorbusters or limited‑time promos, and Amazon says outright it doesn’t price match. Around big events, prices move quickly; remember Amazon’s reminder that “adding to cart doesn’t lock in the price.” Our dedicated wedges on Prime Day and Black Friday detail eligibility nuances and timing tips.
How to ask Amazon nicely (scripts + proof checklist)
Even without a formal policy, support agents sometimes grant small courtesy credits. Your odds improve if you politely position your request as a return‑prevention gesture. For full scripts, see our How‑To wedge. A compact version you can paste into chat:
Hi! I found the same item at Lowe’s for $___ (link below). I realize Amazon doesn’t have a price‑match policy, but if a small courtesy credit is possible, it would save me from returning and re‑ordering. Totally fine if it’s not something you can do—just asking. Thank you!
Attach proof:
Direct link to Lowe’s product page and a screenshot with total price.
Confirm the Amazon listing is sold by Amazon (or clearly note if it’s “sold by Third‑Party”).
Verify identical model/SKU/UPC, and that both are in stock to your address.
Alternatively, if you want to skip chat entirely, you can rely on the “return & rebuy” tactic when the lower price is on Amazon itself. Many buyers report success reordering first and returning the unopened original—always within policy.
Amazon vs. Lowe’s at a glance (policy comparison)
Policy element | Amazon (2025) | Lowe’s (2025) |
Competitor price match | No — “We don’t offer price matching.” | Yes on identical, in‑stock items; excludes “third‑party marketplace sellers.” |
Includes shipping in comparison | Not applicable | Yes — Lowe’s includes item price plus shipping/delivery. |
After‑purchase price adjustment | No formal adjustments; rely on returns or a courtesy credit. | Primarily a point‑of‑sale match; visit store/chat/call for validation. |
Pre‑order protection | Yes — “lowest price before release.” | Not a typical use case. |
Holiday promotions | No competitor matching; rely on fast price swings and returns. | Exclusions typically apply to doorbusters/limited promos. |
Pitfalls that make “lowes amazon price match” fail
Marketplace vs. first‑party: Lowe’s won’t match prices from Amazon marketplace sellers. Confirm the box “Ships from and sold by Amazon.com.”
Not truly identical: A different model number, bundle, color, or pack size means “not identical.”
Out of stock: Lowe’s requires the competitor to have the item in stock and shippable to your location.
Membership or coupon pricing: Prices requiring a membership (e.g., warehouse clubs) or single‑use coupons are excluded.
Event‑only pricing: Doorbusters, lightning deals, or limited‑quantity promos are regularly excluded.
Action checklist based on our earlier guides
Decide quickly: Is buying at Lowe’s with a match now better than waiting on Amazon?
If you already purchased on Amazon and its price dropped, consider reorder‑then‑return within the posted window.
When chatting Amazon, lead with empathy and the “save me a return” angle. Small courtesy credits are discretionary.
Archive your proof (links, screenshots, timestamps). Prices can change mid‑chat.
For deeper dives, see: policy explainer, after‑purchase playbook, and “Amazon vs. itself”.
Pro tips to close the gap when Amazon won’t match Lowe’s
If you prefer Amazon for delivery speed or returns convenience but Lowe’s has the better price, a few advanced tactics can help. First, add the item to your Amazon wishlist and set a personal threshold for a buy—then check twice daily during peak deal weeks. Second, make sure you’re comparing final delivered costs, not just list prices: Lowe’s includes shipping in its match math, and Amazon’s free shipping may require Prime or a minimum order. Third, watch for small model-string mismatches (e.g., color code, regional bundle) that make two listings look similar but not identical.
When the price difference is small, the time value of money matters. If Amazon can deliver today and Lowe’s ships in several days, you might still choose Amazon even without a match. Conversely, if you’re buying multiple big-box items (appliances, tools, lawn equipment), a single price match at Lowe’s can compound into meaningful savings—especially when combined with rebates or installation bundles that don’t invalidate the base price comparison.
Double-check the seller box: “Ships from and sold by Amazon.com” improves your chances at Lowe’s. Third‑party sellers on Amazon are excluded.
Document the total: Screenshot the cart or checkout page showing item price, shipping, and taxes for both stores, with timestamps.
Mind return logistics: Large items have pickup fees or return-to-store requirements. Factor the hassle cost before relying on reorder‑and‑return.
Leverage store pickup: If Lowe’s has local inventory, same‑day pickup can erase Amazon’s shipping advantage without sacrificing the lower price.
FAQs — Does Amazon price match Lowe’s? Will Lowe’s price match Amazon?
Q: Does Amazon price match Lowe’s?A: No. Amazon’s page says, “we don’t offer price matching.” You can still report a lower price and consider a polite courtesy‑credit request, but there’s no entitlement.
Q: Will Lowe’s price match Amazon?A: Often, yes—if the Amazon listing is sold by Amazon, identical, in stock, and deliverable to you. Lowe’s excludes “third‑party marketplace sellers.”
Q: Can Amazon adjust my price after purchase if Lowe’s is cheaper?A: No formal competitor adjustments. Your practical choices are: (1) buy at Lowe’s now; (2) if Amazon later lowers its own price within your return window, reorder and return; or (3) ask for a small one‑time courtesy credit.
Q: What proof does Lowe’s accept for a match?A: An online listing or ad showing an identical model/SKU, current in‑stock status, and final delivered price (including shipping). Call or chat for online orders; show proof in store.
Q: Does any of this change during Prime Day or Black Friday?A: Not really. Amazon still doesn’t match competitors. Lowe’s typically excludes limited‑time event pricing. See our Prime Day and Black Friday wedges.
