Can you get a price adjustment on Amazon— Feasibility Q&A

Jenny
2 hours ago
8 min read

Last updated: November 6, 2025

TL;DR

Officially, Amazon does not offer post‑purchase price matching or price protection. See Amazon’s help page “Price Matching.” Source.
One major exception: the Pre‑order Price Guarantee for not‑yet‑released items sold by Amazon—if the price drops between order and release, you pay the lowest price. Source.
Practical fallback: within the return window, return and re‑order at the new price. Holiday windows are often extended (e.g., purchases in Nov–Dec typically returnable until Jan 31). Return policy · Holiday extension (2025).
Courtesy credits happen case‑by‑case when you politely ask support—especially right after delivery—but they are not guaranteed.
Prime Day / Lightning Deals: credits are rarer during big promos; assume return‑and‑rebuy. See our Prime Day guide.

Looking for the full 2025 policy and scripts? See our Amazon Price Adjustment Guide — Updated for 2025

Shoppers ask this all the time: “Can you get a price adjustment on Amazon?” Officially, the answer is no—there’s no broad “price protection” or standard post‑purchase price adjustment that Amazon promises. Amazon explains that it doesn’t do price matching, though it constantly reprices to stay competitive. There is an important and narrow exception: the Pre‑order Price Guarantee, which applies only to not‑yet‑released items sold by Amazon.

In reality, what many buyers want is the ability to reclaim the difference when the price drops after purchase. The most reliable path is the pragmatic one: if you’re still within the return window (usually 30 days, with seasonal extensions around the holidays), you can return the item and buy it again at the lower price. See the core return policy and the typical holiday extension.

What about asking support for a credit? Based on extensive Task Monkey user chats in 2024–2025, courtesy credits do occur, especially right after delivery and when the price drop is small. They’re discretionary—not a published policy—and success rates drop during big promotional events (Prime Day, Lightning Deals, Black Friday). If credits don’t pan out, return‑and‑rebuy is your safety net.

How Amazon handles price changes in 2025

1) No general price matching or price protection

Amazon’s help page (Price Matching) makes it clear: Amazon does not match competitors’ prices, nor its own historical prices post‑purchase. It does solicit competitor price info via “Tell Us About a Lower Price,” but that’s feedback—not a promise to match.

2) The Pre‑order Price Guarantee (narrow but real)

If you pre‑order an eligible not‑yet‑released item sold by Amazon, you’ll be charged the lowest price offered between your order and the release date. That’s the official Pre‑order Price Guarantee.

3) Dynamic prices before you buy

Amazon also notes that prices in your cart can change to reflect the latest product page price—adding to cart doesn’t lock a price. That’s why some shoppers see differences at checkout.

4) Return‑and‑rebuy is the practical fallback

For items already delivered, your actionable option is typically to return within the window and re‑order at the new price. See Returns & Refunds. Around the holidays, Amazon usually extends return windows—for example, purchases made from Nov 1 through Dec 31 are commonly returnable until Jan 31 the following year. See 2025 guidance in Seller Central: Extended Holiday Returns.

5) Courtesy credits (case‑by‑case)

From Task Monkey’s aggregated user interactions, courteous, concise requests made immediately after a price drop are most likely to receive a small account credit. During Prime Day and other mega‑promos, agents are less likely to grant credits; plan on the return‑and‑rebuy method in those cases.

Time windows that matter

Return window: Most Amazon‑sold items: ~30 days; certain categories vary; holidays often extend to Jan 31 for orders placed in Nov–Dec. Policy · 2025 holiday window.
Immediate post‑purchase (same day / a few days): Your best chance for a courtesy credit; include your order link and a quick screenshot of the new price.
Promotional events (Prime Day / Lightning Deals / Black Friday): Prices swing fast and credits are rare; assume return‑and‑rebuy. See our Prime Day guide.
Pre‑orders: You’re covered automatically by the Pre‑order Price Guarantee for eligible items sold by Amazon. Details.

How to ask Amazon support for a courtesy credit (30‑second script)

Go to Customer Service → “Something else” → Chat or phone.
Paste your order link and say, “My order price dropped from $X to $Y within the return window. Could you apply a small courtesy credit so I don’t need to return and reorder?”
If declined, politely acknowledge and proceed with return‑and‑rebuy.

For step‑by‑step flows with screenshots, see Amazon Discount After Purchase (How‑To).

Feasibility & what to expect

Official policy: No general post‑purchase price adjustments. (Price Matching)
Exception: Pre‑order Price Guarantee for eligible, not‑yet‑released items sold by Amazon. (Details)
Workarounds: Return‑and‑rebuy within the window; or request a courtesy credit (not guaranteed).
Third‑party sellers: Policies and return logistics vary by seller; some items are non‑returnable. (Non‑returnable examples)
Promos: Credits rarer during big events (Prime Day, Black Friday). Use the guide linked below.

FAQ: Every way people ask this question

Below we answer the most common—and commonly misspelled—ways shoppers ask about Amazon price adjustments. These appear verbatim to help searchers find the right answer.

1) does amazon do price adjustments?

No. Amazon does not offer a general post‑purchase price adjustment program. If a price drops after purchase, use return‑and‑rebuy within the window or ask support for a courtesy credit. See Price Matching.

2) does amazon offer price adjustments?

Officially, no. The notable exception is the Pre‑order Price Guarantee for not‑yet‑released items sold by Amazon.

3) does amazon give price adjustments?

Not as a policy. Case‑by‑case courtesy credits may be offered by support—especially right after delivery—but they’re not guaranteed.

4) does amazon honor price drops?

Outside of the Pre‑order Price Guarantee, Amazon doesn’t promise to honor price drops. Your dependable option is to return within the window and re‑order at the lower price.

5) will amazon refund if price drops?

There’s no automatic refund when a price drops. Try a polite request for a courtesy credit; otherwise, return‑and‑rebuy.

6) does amazon do price adjustment?

No general post‑purchase price adjustment policy exists. See Amazon’s help page.

7) can you get price adjustment on amazon?

Officially, you can’t rely on a price adjustment, but you can claim the Pre‑order Price Guarantee or use return‑and‑rebuy within the return window.

8) will amazon do price adjustments?

Not as a standard policy. Courtesy credits are discretionary; returns are your reliable fallback.

9) does amazon have price protection?

No. Amazon doesn’t advertise general price protection. Pre‑orders are the special case.

10) can i get a price adjustment on amazon?

There’s no guaranteed path to a post‑purchase adjustment. Try support for a courtesy credit or use return‑and‑rebuy within the return window.

11) will amazon honor a price drop?

Not as a policy. Pre‑orders are honored via the Pre‑order Price Guarantee; otherwise, return‑and‑rebuy is dependable.

12) does amazon refund price drops?

No automatic refunds for price drops. Courtesy credits may be offered case‑by‑case.

13) will amazon do a price adjustment?

Amazon doesn’t promise a price adjustment after purchase. Use the methods above instead.

14) does amazon adjust prices?

Amazon dynamically adjusts list prices all the time (even in your cart), but that’s separate from post‑purchase adjustments. See Shopping Cart Prices.

15) will amazon give you a price adjustment?

There’s no guaranteed adjustment. Ask support for a courtesy credit or return‑and‑rebuy.

16) does amazon do a price adjustment?

Not as a standard, published benefit. See the official pages linked above.

17) will amazon refund difference if price drops?

Not automatically. Sometimes you can receive a courtesy credit; otherwise, return and re‑order at the lower price.

18) will amazon credit if price drops?

Possibly, but not guaranteed—this is discretionary and more likely right after delivery.

19) does amazon offer price protection?

No general price protection program exists. The pre‑order rule is the narrow exception.

20) does amazon do.price adjustments?

Same answer as above: no published post‑purchase price adjustment policy.

21) can i get price adjustment on amazon?

Try support for a courtesy credit or use return‑and‑rebuy. There’s no guaranteed adjustment policy.

22) will amazon match price drop?

No. Amazon does not match competitor prices post‑purchase. You can report a lower competitor price using Tell Us About a Lower Price, but that’s feedback only.

23) can you price adjust on amazon?

There’s no feature to “apply” a price adjustment yourself. Your options: a quick support request or return‑and‑rebuy.

24) can amazon do price adjustment?

Agents sometimes issue courtesy credits, but there’s no entitlement to a post‑purchase adjustment.

25) will amazon give price adjustments?

No as a formal policy; yes sometimes as a discretionary courtesy credit.

Edge cases & fine print

Third‑party (Marketplace) sellers: Returns and restocking fees can differ; check the seller’s page before ordering.
Non‑returnable categories: Some items (digital goods, hazardous materials, certain personalized items) aren’t returnable—so return‑and‑rebuy may not be possible. See Non‑returnable items.
Holiday season: Expect extended return windows (commonly to Jan 31) but also faster price swings and lower odds of courtesy credits; plan ahead.
Competitor price policies are changing: For context, 2025 saw major shifts (e.g., Target reduced price matching scope). Amazon itself still does not match competitor prices. See coverage from Axios.

Related guides in this cluster

Amazon Price Adjustment (2025 Update): Policy, Steps & Chat Scripts (pillar)
Amazon Discount After Purchase — How to Ask, or Return & Re‑Order (how‑to wedge)
Will Amazon Price Adjust for Prime Day — Lightning Deals & Sales Events (scenario wedge)
Does Amazon Price Match Their Own Prices — Price Match vs Adjustment / Guarantee (comparison wedge)
This page: Can you get a price adjustment on Amazon — Feasibility Q&A (Q&A wedge)

Prefer not to return and re‑order? Use Task Monkey to ask for a quick courtesy credit using pre‑tested scripts, or to plan a return‑and‑rebuy without the back‑and‑forth.

How long does it typically take?

Because this is a feasibility Q&A, here are realistic timing bands drawn from Task Monkey user flows in 2024–2025:

Ask support for a courtesy credit: 2–8 minutes in chat if you provide your order link and the live product page showing the lower price. If the agent escalates or verifies inventory, it can be 10–15 minutes.
Return‑and‑rebuy (self‑service): 5–12 minutes to initiate a return and place the new order; add 1–3 minutes if you need a drop‑off QR code. Refund posting can take several days depending on your payment method.
Prime Day / Lightning Deal windows: expect longer waits and lower success with credits. Have the return page and the new order ready in another tab to act quickly.
Pre‑orders: zero effort—the price is adjusted automatically under the Pre‑order Price Guarantee for eligible items sold by Amazon

Two quick, real‑world scenarios

Example A — Small drop right after delivery

You buy headphones sold by Amazon for $79. Two days later, the price is $69. You open chat, paste your order link, and ask for a small courtesy credit so you don’t need to return‑and‑rebuy. In our user chats, this kind of request—made within a couple of days and with a modest drop—has a good success rate. If declined, you can still return within the window and reorder at $69.

Example B — Prime Day Lightning Deal

You purchased a smart display last week for $89; it’s a 4‑hour Lightning Deal at $59 today. Support is unlikely to credit during the promo. The reliable play is to initiate a return on the $89 unit and purchase the $59 deal immediately. Because Lightning Deals sell out fast, act first; if the deal ends, your only remaining option may be to keep your original order.